Help

Questions, answered.

Sizing, shipping, returns and everything in between. If it isn’t here, ask — we reply within a day.

01Orders

How do I know my order went through?

You’ll get a confirmation email within a minute of placing it. If it isn’t there, check spam — and if it still isn’t, write to us with the phone number you used and we’ll find it.

Can I change or cancel an order?

Yes, until it ships — usually within 24 hours. Reply to your confirmation email with what you’d like changed. Once it’s on the road, the easiest route is to receive it and start a return.

Why is paying online cheaper?

Cash on delivery costs us more to run, so we pass the difference to you: pay online and the discount comes off in the bag. Either way you keep the same 30-day money back.

02Shipping

How long does delivery take?

Metro cities in 2–4 days, most of India in 4–7. Type your PIN on any product page for an exact estimate. We ship Monday to Saturday.

Do you offer cash on delivery?

Yes, on most PINs. The delivery checker on each product tells you if it’s available for yours.

How do I track my order?

The shipping email has a live link. You can also open your order from the account page.

03Returns

What is the 30-day money back?

Wear it, wash it, live in it for 30 days. If it isn’t right, send it back for a full refund — no forms, no arguing. Tags on or off.

How do I start a return or exchange?

Email us with your order number and what you’d like. We arrange a pickup from your door and refund to the original payment within 5–7 days of receiving it. COD orders are refunded to your bank or UPI.

04Sizing

Which size should I get?

Use Find my size on any product — it takes your height, weight and how you like to wear things, and picks from that product’s actual sizes. There’s a size guide next to it if you’d rather measure.

Do the fits run big or small?

True to size, cut a touch relaxed. If you’re between sizes and want it cleaner, size down; for the oversized look, size up.

05Product care

How should I wash it?

Cold, inside out, with similar colours. Hang or lay flat to dry — skip the tumble dryer and the print will outlast the rest of your wardrobe.